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The Ultimate Guide to United Club Access Sun, 10 Feb 2019 17:00:26 +0000 Airport lounges can be an oasis from a busy, crowded and o...

The Ultimate Guide to United Club Access

The Ultimate Guide to United Club Access
Sun, 10 Feb 2019 17:00:26 +0000

Airport lounges can be an oasis from a busy, crowded and outdated terminal. While many people have access to Priority Pass lounges through one or more of their credit cards, this generally won’t help with airline-specific clubs. If you frequently fly United, you might be looking to gain access to a United Club instead. This is especially true if you live in one of United’s major hubs like Chicago O’Hare (ORD), where travelers don’t have any Priority Pass lounges from which to pick.

Today we’ll take a look at your different options for gaining access to United lounges, both by paying for it and receiving it as a complimentary benefit.

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Credit Cards

If you’re looking to pay for a United Club membership, your best bet is to do so indirectly by opening the United MileagePlus Club Card from Chase. In exchange for a $450 annual fee, you’ll enjoy a full United Club membership, giving you access to both United-branded lounges as well as hundreds of affiliated partner lounges around the world. As a member, you can bring either two guests or one adult guest and your dependent children under the age of 21 when you access the club. Unfortunately, the carrier did recently announce a change in access policy. Following the lead of Delta and American, starting Nov. 1, 2019, you and your guests will need to show a same-day boarding pass for United or one of its partner airlines in order to enter a United Club.

To further sweeten the deal, the Club Card is offering a sign-up bonus of 50,000 United miles after you spend $3,000 on purchases in the first 3 months from account opening, worth $700 based on TPG’s most recent valuations. You’ll also enjoy double miles on United purchases, two free checked bags for you and a companion traveling on the same reservation (when you use the card for your ticket), Premier Access (priority check-in, security, boarding and baggage handling) when flying United, access to additional award inventory, and more. You can read a full review of the United Club Card here.

You can also get two annual United Club passes by signing up for the entry level United Explorer Card or the United Explorer Business Card, the latter of which is currently offering an enhanced sign-up bonus through March 18, 2019. However, these day passes don’t include guest access.

Paid Membership

You can pay for a United Club membership with either cash or miles, though there is an initiation fee of $50 or 7,000 miles for all new memberships or renewals that are more than 30 days past expiration. The price varies depending on your United elite status and whether you’re buying a single membership or a joint one with your spouse as well:

MileagePlus Status Annual membership Annual membership with spouse
General Member $550 or 70,000 miles $1,100 or 140,000 miles
Premier Silver $550 or 70,000 miles $1,100 or 140,000 miles
Premier Gold $550 or 70,000 miles $1,100 or 140,000 miles
Premier Platinum $500 or 65,000 miles $1,050 or 135,000 miles
Premier 1K $450 or 60,000 miles $1,000 or 130,000 miles

While elite members (Premier Platinum and Premier 1K) members do enjoy a discount, the prices are still very high, and almost everyone who’s eligible would be better off simply opening the United Club Card. TPG values United MileagePlus miles at 1.4 cents each, so no matter your elite status and membership type, if you insist on paying for a membership instead of opening the Club Card, paying cash is almost always the better option than redeeming miles.

If you don’t travel enough to commit to a full year membership, you can also purchase day passes for $59 at United Club locations or through the United app on your smartphone.

Elite Status

United is very generous with giving its elite members access to United Clubs, though this does not include Polaris lounges, as those locations have their own separate entry requirements that we’ll discuss in a moment. United Premier Gold (and higher) members have access to United Clubs when traveling internationally on any Star Alliance carrier, regardless of their class of service. They are also allowed one guest who doesn’t even need to be traveling on the same flight; as long as that guest is traveling on a Star Alliance carrier and departing from the same airport, he/she is welcome into the lounge with the Gold member.

Note that this benefit extends to Star Alliance Gold members from other frequent flyer programs as well, though it’s even more lucrative in this case. These travelers can access United Clubs with any same-day Star Alliance boarding pass, including domestic travel on United. The same guesting rules apply.

Ticket Type

Premium cabin Star Alliance travelers can also gain access to United Clubs, though the exact terms and guest privileges vary by ticket type. Here is what the United website lists for access policies, and you can see that first and business class passengers are treated slightly differently.

Of course, Star Alliance premium cabin passengers also have access to United’s Polaris lounges, which are are a real step above United Clubs in terms of modern furnishings and an elevated food and drink experience. Currently there are five Polaris lounges open: Chicago-O’Hare (ORD), Newark (EWR), San Francisco (SFO), Houston (IAH) and Los Angeles (LAX). There are four more set to open in the coming years: one in United’s Washington-Dulles (IAD) hub as well as three international locations in Tokyo-Narita (NRT), Hong Kong (HKG), and London-Heathrow (LHR).

Here are the three types of passengers eligible for Polaris lounge access in addition to United Club access:

Travelers in United Polaris business class: Available at departure, connecting and/or arrival airports (no guests) Travelers in Star Alliance first class: Only available at departure airport for first class flight (1 guest) Travelers in Star Alliance business class: Only available at departure airport for business class flight (no guests)

If you’re itinerary falls into one of these three categories and can access a Polaris lounge, you should absolutely seek out a these locations instead of a United Club.

Bottom Line

United offers a number of different ways to access its United Clubs and Polaris lounges, both for paying customers and as a reward for premium cabin travelers and loyal elite members. If you frequently travel with United, it’s worth figuring out which of these options is the best and most cost-effective way to get you a relaxing lounge experience. In almost all cases, if you aren’t granted access automatically based on your ticket type or elite status, the best option you have is to open the United MileagePlus Club Card. In addition to the sign-up bonus and elite-like perks, this is the cheapest way to get a Club membership.

Featured image courtesy of United.

Platinum Card From American Express vs. the Starwood Preferred Guest Amex
Sun, 10 Feb 2019 16:30:26 +0000

Apply for the Starwood Preferred Guest® Credit Card from American Express here before it closes applications forever on Feb. 12!

American Express fields one of the best stables of travel rewards credit cards. The institution is the main credit card issuing partner of major brands like Delta and Hilton. Today, though, we’re going to take a look at two other Amex cards: the Platinum Card® from American Express and the Starwood Preferred Guest® Credit Card from American Express.

Why these two? Because historically the two credit cards have been among the most popular issued by the banking giant, plus now’s literally your last chance to sign up for the Starwood Amex and earn its 75,000-point welcome bonus before it closes to new applicants forever on Feb. 12. After that date, the card will become the Marriott Bonvoy Amex.

The Platinum Card offers a comprehensive slate of top-shelf benefits including perks like a $200 annual airline fee rebate, $200 in annual Uber credits, a Global Entry or TSA PreCheck application fee reimbursement and airport lounge access through a variety of partners, not to mention participating in Amex’s own massive points program, Membership Rewards, which partners with over a dozen airline and hotel loyalty programs.

For its part, the Starwood Preferred Guest Credit Card offers the chance to earn Marriott points, which are good not only for awards at properties in the combined Marriott/SPG program soon to be known as Marriott Bonvoy, but also transfer to more than 40 airline partners, all for an annual fee that’s a fraction of the Platinum Card’s.

Both products have long had an outsized presence in the world of points and miles thanks to their perks as well as the strength of the transferable points programs in which they participate. The SPG Amex used to be a favorite option for everyday, non-bonus spending before the switch to earning Marriott points instead of Starpoints effectively caused a 33% devaluation to its non-bonus earning rate. But, it’s still an option to consider if you want a card in the Marriott portfolio.

Here’s how the two cards and their benefits compare.

Amex Platinum  Starwood Preferred Guest Amex
Bonus and Spending Requirements 60,000 Membership Rewards points after spending $5,000 in the first three months 75,000 Marriott points after spending $3,000 in the first three months
Annual Fee $550 (See Rates & Fees) $95, waived the first year (See Rates & Fees).
Charge or Credit Card? Charge Credit
Earning Rates 5x points on airfare booked with airline or through Amex Travel and on prepaid hotel bookings through Amex Travel; 1x on everything else 6x points at Marriott hotels; 2x everywhere else
Hotel Elite Status Automatic Hilton Gold and Marriott Gold Elite status Automatic Marriott Silver status, earn Gold status after spending $35,000 in a calendar year
Transfer Partners 18 airline programs, 3 hotel programs 45 airline programs, Marriott Bonvoy
Annual Travel Credits $200 airline fee credit for incidentals like baggage fees, $200 in annual Uber credits N/A
Lounge Access Centurion Lounges, Priority Pass lounges, Delta Sky Club access (when flying Delta), Airspace lounges N/A
Other Perks Global Entry or TSA PreCheck application fee credit, International Airline Program Free night award for properties up to 35,000 points each year after your account anniversary
Bonus and Spending Requirements

Here are the current bonuses for each card.

The Platinum Card from American Express: This card is currently offering 60,000 Membership Rewards points when you make $5,000 purchases in your first three months, though we’ve recently seen targeted 100k offers through CardMatch.

The Starwood Preferred Guest Card from American Express: The personal version is offering 75,000 points after spending $3,000 in three months.

The spending requirement on the Platinum Card is nearly twice that of the Starwood Amex. According to the latest TPG’s latest valuations, Amex points are worth about 2 cents apiece, making the Platinum Card’s welcome bonus equivalent to roughly $1,200 in value. He rates Marriott points at 0.9 cents apiece, so that bonus is worth about $675.

Annual Fee

Here’s the first major difference between the two cards. The Platinum Card carries an annual fee of $550 that is not waived the first year. The Starwood Preferred Guest Credit Card’s annual fee is just $95, and it is waived the first year. But it’s not quite as simple as that, since the Platinum Card also offers a much larger suite of travel benefits than the SPG card. But we’ll get to that below.

Charge Card vs. Credit Card

Another main difference is that the Starwood Preferred Guest Credit Card is, well, a credit card. You can carry a balance on it, though this is not a great idea both in terms of how much you’ll pay in interest rates as well as the effect it will have on your credit score.

The Platinum Card, on the other hand, is a charge card. That means you have to pay it off in full each month or face expensive penalty fees (or even have your line of credit suspended altogether). On the positive side, charge cards generally don’t come with set credit limits, which gives you extra spending flexibility if you have to make some large purchases unexpectedly.

Earning Rates

The Platinum Card earns 5 points per dollar on airfare booked directly with the airline or through Amex Travel and 5x points on hotels when you book prepaid rates through amextravel.com. It earns 1 point per dollar on everything else. Meanwhile, the Starwood Preferred Guest Credit Card earns 6x points on eligible purchases at Marriott hotels, and 2x points on everything else.

The Platinum Card’s 5x airfare is hard to beat, but for hotel earning the SPG card is the one to use at Marriott properties, especially because you don’t have to book through Amex travel and stick to prepaid rates to earn the bonus. Just keep TPG’s valuations in mind: These two points currencies aren’t created equal. 5x points on airfare with the Amex Platinum equals a 10% return based on TPG’s valuations, while the 6x at Marriott properties on the SPG Amex equals a 5.4% return.

Hotel Elite Status

Though it doesn’t offer automatic elite status, the Starwood Preferred Guest Card does confer 15 nights of elite credit per calendar year — which is enough for Marriott Silver Elite status. Card holders who spend $30,000 or more on the card in a calendar year — or physically stay 10 nights at Marriott properties — can earn Marriott Gold Elite status outright.

The Platinum Card comes with complimentary Marriott Gold Elite status, plus automatic Hilton Honors Gold status.

In addition to hotel elite status, Platinum Card members can enroll for status with several car rental programs including Avis Preferred, Hertz Gold Plus Rewards and National Car Rental Emerald Club Executive for perks like guaranteed availability and return grace periods.

The Platinum Card pulls ahead here since it offers automatic low- or mid-tier status with three of the largest hotel chains, meaning cardholders can enjoy benefits like room upgrades, free breakfast and more at properties all over the world just for carrying the card.

Transfer Partners

This is one of the other major points of comparison between the two cards and their respective points programs.

The Platinum Card participates in Membership Rewards, which currently partners with 18 airline and three hotel programs. Amex frequently offers transfer bonuses to certain partners as well. Here is a list of the program’s transfer partners and the ratios at which points convert. Those not marked are simply 1:1.

Aeromexico (1,000:1,600) Aer Lingus AerClub Air Canada Aeroplan Air France/KLM Flying Blue Alitalia Millemiglia All Nippon Airways (ANA) Mileage Club Avianca LifeMiles British Airways Executive Club Cathay Pacific Asia Miles Delta SkyMiles El Al Matmid (1,000:20) Emirates Skywards Etihad Guest Hawaiian Airlines HawaiianMiles Iberia Plus JetBlue TrueBlue (250:200) Singapore Airlines KrisFlyer Virgin Atlantic Flying Club Choice Privileges (1:1) Hilton Honors (1:2) Marriott

One high-value redemption option when using Membership Rewards points is to transfer to Etihad Guest to book partner awards. For example, booking Etihad awards for American Airlines-operated flights can get you a seat in A321T transcontinental business class for just 25,000 Etihad miles or a one-way flight from North America to Japan or Korea in business for just 50,000 Etihad miles. Another high-value redemption option is to transfer your Membership rewards points to Choice Hotels, which can provide excellent value in Europe, Japan and even New York City.

The Starwood Preferred Guest Credit Card earns Marriott points that can be redeemed for award nights at properties in the combined Marriott/SPG portfolio, but also converted into airline miles with 45 airline frequent-flyer programs. This means that you can now use Marriott points to top off your mileage account on many different airlines, including multiple Oneworld airlines. In fact, if you need more American Airlines or Alaska Airlines miles for a redemption, Marriott is the only transferable currency that transfers into these programs. For this reason, Marriott points can be very valuable.

You can also take advantage of Marriott Hotel + Air packages, which combine hotel stays and airline mile conversions, but after the SPG and Marriott programs combined, this is no longer a high-value option.

Other Shared Benefits
Amex Platinum Starwood Preferred Guest Amex
Car Rental Insurance Secondary Secondary
Purchase Protection Up to $10,000 per incident and up to $50,000 per year Up to $1,000 per incident and up to $50,000 per year
Return Protection Up to $300 per item and up to $1,000 per year Up to $300 per item and up to $1,000 per year
Travel Accident Insurance Up to $500,000 Up to $100,000

The two cards offer a number of benefits in common, including waived foreign transaction fees (See Rates & Fees), Boingo Wi-Fi access and discounts through Amex Offers.

The two cards’ travel and purchase protections are similar, and include travel accident insurance, secondary rental car insurance, purchase and return protection.

However, the Platinum Card’s coverage levels are mostly higher than the SPG card’s. For instance, the Platinum Card will provide purchase protection up to $10,000 per incident and up to $50,000 per year, while the SPG card will only cover up to $1,000 per incident up to $50,000 per year. Likewise, the Platinum Card’s travel accident insurance provides up to $500,000 in compensation while the SPG card’s protection only goes up to $100,000. 

Platinum Card Benefits

Now we get to it. The reason the Platinum Card has such a high annual fee is because it’s one of the most premium travel cards on the market, and it offers perks and benefits that the Starwood Preferred Guest Credit Card does not.

Redeeming American Express Membership Rewards for Maximum ValueThe Platinum Card has a whole host of benefits the SPG card does not. (Photo by Eric Helgas for The Points Guy)

We have a series of posts on the Platinum Card and its standout perks, including a full review of the card here, 10 things you should do when you get the card and tips on maximizing its benefits, so I won’t go into tons of detail here. Rather, I’ll list them with a sentence or two of explanation each, and some relevant links to check out if you’re interested.

$200 Annual Airline Fee Credit: The card’s calendar-year annual $200 airline fee credit can be used to offset a wide variety of airline fees, including checked bag fees, change fees, pet fees, inflight food and beverage purchases and even airline gift cards in some circumstances on an airline the card holder designates.

Uber credits: Card holders receive $200 in ride credits per calendar year — $15 per month except for December, when you get $35 — and Uber VIP status.

Global Entry or TSA PreCheck credit: When you pay for the $100 Global Entry application fee or the $85 TSA PreCheck fee using your card, it will be refunded to you as a statement credit. Card holders are eligible for this statement credit every four years.

Lounge access: The Platinum Card’s lounge access benefit is one of the most comprehensive out there due to its partnerships with Delta Sky Club, Priority Pass, Airspace and its own network of Centurion Lounges.

International Airline Program: This perk is basically a discount on premium economy, business- and first-class tickets on participating airlines including Air France, British Airways, Cathay Pacific, Delta, Emirates and LATAM among others.

Fine Hotels & Resorts: Platinum card holders can book stays through the Amex Fine Hotels & Resorts program. Benefits include early check-in and late checkout, free breakfast and Wi-Fi, on-property credits worth at least $100, room upgrades and a third or fourth night free at some hotels.

Authorized users: Amex Platinum card holders can add up to three authorized users to their account for a total of $175 per year, and those users are eligible for some of the same benefits as the main account holder including lounge access, Global Entry/TSA PreCheck reimbursement, the hotel elite status, Boingo Wi-Fi and Fine Hotels & Resorts benefits.

Bottom Line

These two cards are among the most popular in Amex’s portfolio. As with any credit card choice, though, which one is right for you depends on your travel habits, the benefits you’re looking for and whether you can maximize them.

The Starwood Preferred Guest Credit Card is a fantastic choice both for consumers looking to get into the points game as well as those who have been around for a while. The card’s $95 annual fee is waived the first year, so you can try it for a year without worrying that you are not getting any value. Now’s your last chance to sign up for this card and earn it’s 75,000-point welcome bonus, so if you’re interested, act now.

Though it offers benefits like elite credit and Wi-Fi when you’re traveling, the card’s true strength lies in its ability to earn Marriott points. Those points can be transferred not only to the program’s 40+ airline partners at excellent rates, but they can also be used for redemptions at thousands of properties around the world. Plus, each year after your card anniversary you get a free night at properties that cost up to 35,000 points — and there are some great options.

That said, the Platinum Card has a lot going for it as well. Its 5x earning rate on airfare purchases is impressive. Though its annual fee is high, you get $400 in value each year right off the bat thanks to its airline fee rebate and the Uber credits, plus a $100 Global Entry fee refund. Frequent travelers should appreciate the automatic elite status with Marriott and Hilton, access to over 1,200 airport lounges worldwide, premium airfare rebates and all the value-added perks of the Fine Hotels & Resorts program. Its current 60,000-point bonus is also quite decent, especially considering how many airline and hotel transfer partners the Membership Rewards program has.

High-end travelers who can maximize the Platinum Card’s many perks should not be put off by the card’s annual fee. However, if you’re looking to rack up points on a budget and like the flexibility of being able to use them at thousands of properties around the world, but also with dozens of airlines, the Starwood Preferred Guest Credit Card might be the right choice for you.

For rates and fees of the Amex Platinum Card, please click here.

Featured photo by Eric Helgas for The Points Guy

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